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Warranty Information

Service Warranty for Watches and Clocks

 

Warranty Exclusions:

  1.  This warranty does not cover and expressly excludes the following:

    • Damage Caused by Negligence: Any damage caused by the customer's negligence, mishandling, or improper use of the watch or clock is not covered by this warranty.

    • Damage from Unauthorized Services: If the watch or clock has been serviced or repaired by anyone other than [Your Company Name] or authorized service centers during the warranty period, this warranty will become void.

    • Normal Wear and Tear: This warranty does not cover normal wear and tear, which may include, but is not limited to, the degradation of straps, bands, crystals, or external components. We do not offer a warranty on any band pins, crystals, band parts, any donor parts, and also but not limited to custom repairs or services unless otherwise noted.

    • Loss or Theft: The warranty does not cover loss or theft of the watch or clock.

    • Damage Caused by External Factors: The warranty does not cover damage resulting from accidents, fire, exposure to extreme temperatures, or any other external factors beyond our control.

  2. Water Damage: The Company does not cover or reimburse any water damage of any kind. We emphasize that it is the responsibility of the customer to keep the watch or timepiece away from water and any sort of moisture.

 

Claims Procedure:

In the event that you believe there is an issue with the quality of the services provided by Best Time Watch Repair, please follow these steps to initiate a warranty claim:

  1. Contact us within the warranty period, providing a detailed description of the issue.

  2. The Company will evaluate the issue and determine if it falls within the scope of the warranty.

  3. If the claim is approved, the Company will either repair the watch or clock or provide an equivalent remedy, at its discretion, where possible.

Limitation of Liability:

The Company's liability under this warranty is limited to the cost of the original services provided. We are not liable for any consequential or incidental damages.

Again, we do not cover or reimburse water damage of any kind for any watch or timepiece. Please keep your timepeice far away from water and any type of moisture.

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